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Start Date	Description	Technician	Amount
2010-08-30	BG - FLUSH - POWER STEERING	JEREMY MOSHER	$99.99
Discount (5.00%)			-4.99950.00
2010-08-30	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)6.0 POWERSTROKE.	JEREMY MOSHER	$138.92
Discount (10.00%)			-13.8920.00
2010-08-30	COURTESY INSPECTION (FREE) CUSTOMER STATES THE BRAKES PULSATE AND THE STEERING WHEEL SHAKES WHEN BRAKING. PLEASE CHECK COOLANT TO SEE IF RECOMMEND THE FLUSH. PLEASE CHECK TIRES.	JEREMY MOSHER	$0.00
2010-08-30	DIAGNOSTIC AND TEST - COOLING SYSTEM PRESSURE. TECHNICIAN CHECK TO SEE WHY SYSTEM IS LOSING COOLANT. POSSIBLE EGR COOLER. TECHNICIAN FOUND THE COOLING SYSTEM RESERVOIR TO BE CRACKED AND LEAKING ANTIFREEZE. EGR COOLER IS NOT LEAKING AT THIS TIME.	JEREMY MOSHER	$69.99
Discount (100.00%)			-69.990.00
2010-08-31	REPLACE COOLING SYSTEM RESERVOIR.	JEREMY MOSHER	$128.53
Discount (5.00%)			-6.42640.00
2010-08-30	TECHNICIAN FOUND THE FRONT ROTORS TO BE WARPED .006" THE BRAKE PADS ARE AT ABOUT 50%, BUT HAVE BEEN VERY HOT AND HAVE SEVERAL HEAT CRACKS IN THEM. TECHNICIAN RECOMMENDS REPLACE THE PADS AND ROTORS.	JEREMY MOSHER	$522.33
Discount (5.00%)			-26.11650.00
Sub-total			$838.33
Hazardous Materials Disposal			$35.63
Shop Supplies			$37.73
Sub-total			$911.69
Tax ($598%)			$57.43
Total			$969.12
Total Discount			$121.42

Payments

Total Payments To Date			$969.12
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap