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Start Date	Description	Technician	Amount
2010-10-13	COURTESY INSPECTION (FREE) TECHNICIAN FOUND THE WINDSHIELD TO BE CRACKED AND THE LEFT REAR TIRE TO BE SHOWING CHORDS. IT IS NECESSARY TO REPAIR THESE ITEMS IN ORDER TO PASS SAFETY INSPECTION. TECHNICIAN FOUND THE FRONT RIGHT STRUT TO BE VERY SLIGHTLY LEAKING.	LUKE HARRISON	$0.00
2010-10-13	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET. CUSTOMER STATES THE VEHICLE WAS IN AN ACCIDENT. NOW THE BATTERY DIES OVERNIGHT OR WHEN THE VEHICLE SITS FOR VERY LONG. CUSTOMER INSTALLED A NEW BATTERY. ALSO CUSTOMER STATES THE LIGHTS SOMETIMES WILL DIM WHILE DRIVING WHEN USING ACCESSORIES. PLEASE CHECK AND ADVISE.	LUKE HARRISON	$51.03
2010-10-13	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	RUSSELL HUDSON	$42.00
Sub-total			$93.02
Hazardous Materials Disposal			$3.95
Shop Supplies			$4.19
Sub-total			$101.16
Tax ($6.86%)			$3.50
Total			$104.66

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$104.66
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap