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Start Date	Description	Technician	Amount
2010-10-14	COURTESY INSPECTION (FREE) CUSTOMER STATES THE TRANSMISSION HAS A SLIGHT DELAY IN GOING INTO GEAR. ALSO WHEN DRIVING IT SEEMS TO SHIFT A LITTLE HARSH. CUSTOMER STATES THERE IS A SOUND COMING FROM THE DRIVE BELT AREA PLEASE CHECK AND ADVISE. CUSTOMER ALSO STATES THERE IS A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER BUMPS. CUSTOMER STATES THE A/C SEEMS WEAK PLEASE CHECK AND ADVISE.	KELLEN DOUGLAS	$0.00
2010-10-14	TECHNICIAN FOUND THE FRONT ENGINE MOUNT TO BE VERY CRACKED AND BROKEN. THIS IS THE REASON FOR THE HARSH ENGAGE INTO GEAR.	JEREMY MOSHER	$188.54
2010-10-14	TECHNICIAN FOUND THE SWAY BAR BUSHINGS AND LINKS TO BE CAUSING THE CLUNK NOISE IN THE REAR OF THE VEHICLE.	JEREMY MOSHER	$190.25
2010-10-14	TECHNICIAN RECOMMENDS REPLACE BOTH SERPENTINE BELTS AT NO LABOR WITH TIMING BELT SERVICE.	JEREMY MOSHER	$64.60
2010-10-15	TECHNICIAN STRONGLY RECOMMENDS REPLACE THE VALVE COVER GASKET. AFTER REMOVED TO INSTALL NEW TIMING BELT TECHNICIAN STATES THE GASKET IS VERY WORN AND COULD LEAK IF NOT REPLACED.	JEREMY MOSHER	$68.24
2010-10-14	TIMING BELT AND WATER PUMP SERVICE MAZDA 626 2.0L I4	JEREMY MOSHER	$637.37
Sub-total			$1,149.01
Hazardous Materials Disposal			$45.27
Shop Supplies			$46.92
Sub-total			$1,241.20
Tax ($6.85%)			$78.71
Total			$1,319.90

Payments

Total Payments To Date			$1,319.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap