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Start Date	Description	Technician	Amount	Delete?	Decline?
2010-10-25	ALIGNMENT - FRONT END	LUKE HARRISON	$64.99	X	%
2010-10-25	BG - FLUSH - LONG LIFE COOLANT	LUKE HARRISON	$109.95	X	%
2010-10-25	BG - SYNTHETIC MANUAL TRANSMISSION SERVICE	LUKE HARRISON	$149.99	X	%
2010-10-25	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00	X	%
2010-10-25	DIAGNOSTIC TEST - OIL LEAK	LUKE HARRISON	$62.18	X	%
2010-10-25	DIFFERENTIAL SERVICE - REAR (NON SYNTHETIC)	LUKE HARRISON	$75.55	X	%
2010-10-25	DIFFERENTIAL SERVICE - REAR (NON SYNTHETIC)	KELLEN DOUGLAS	$75.55	X	%
2010-10-25	LIGHT BULB REPLACEMENT (1)	LUKE HARRISON	$11.50	X	%
2010-10-25	TECH FOUND BELTS CRACKING AND RECOMMENDS IT BE REPLACED.	LUKE HARRISON	$138.34	X	%
2010-10-25	TECH FOUND EXHAUST RUSTED OUT BY REAR LEAF SPRING AND RECOMMENDS IT BE PATCHED AND RE-LOCATED TO PREVENT FURTHER CONCERNS.	KELLEN DOUGLAS	$46.90	X	%
2010-10-25	TECH FOUND THAT THE VEHICLE SHOULD HAVE A TUNE UP TO THE MILES AND THE CONDITIONS THIS CONSIST OF THE FUEL FILTER, SPARK PLUGS AND WIRES, PCV VALVE, AND CAP AND ROTOR. THIS SERVICE INCLUDES A LIFETIME WARRANTY PARTS AND LABOR AT OUR LOCATION.	LUKE HARRISON	$328.57	X	%
2010-10-25	TIRES - ROTATE AND CHECK TIRE PRESSURES	LUKE HARRISON	$17.99	X	%
2010-10-25	WIPER BLADE REPLACEMENT (2) PREMIUM BLADES 22''-28''	LUKE HARRISON	$30.00	X	%
Sub-total			$1,111.50
Hazardous Materials Disposal			$33.34
Shop Supplies			$44.46
Sub-total			$1,189.30
Tax ($7.25%)			$80.58
Total			$1,269.88

KPI's

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KPI	Target	Actual	Gap