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Start Date	Description	Technician	Amount	Delete?	Decline?
2010-10-25	BG - FLUSH - POWER STEERING	KELLEN DOUGLAS	$99.99	X	%
2010-10-25	BG - SYNTHETIC MANUAL TRANSMISSION SERVICE	KELLEN DOUGLAS	$149.99	X	%
2010-10-25	COURTESY INSPECTION (FREE)	KELLEN DOUGLAS	$0.00	X	%
2010-10-25	DIAGNOSTIC TEST - OIL LEAK	KELLEN DOUGLAS	$62.18	X	%
2010-10-25	TECH FOUND SERPENTINE BELT CRACKED AND THIS IS A GOOD INDICATION THE TIMING BELT IS ALSO CRACKED. TECH RECOMMENDS REPLACING TIMING BELT, TIMING BELT TENSIONER, TIMING BELT IDLER PULLEY, SERPENTINE BELTS, CAM AND CRANK SEALS, AND WATER PUMP. THIS REPAIR IS RECOMMENDED EVERY 60-80K MILES. THIS SERVICE COMES WITH A 3 YEAR 36000 MILE PARTS AND LABOR WARRANTY,	KELLEN DOUGLAS	$753.39	X	%
2010-10-25	TECH FOUND SRS/AIR BAG LIGHT ON AND RECOMMENDS IT BE DIAGNOSED.	KELLEN DOUGLAS	$79.69	X	%
2010-10-25	TECH RECOMMENDS A TUNE-UP BY DUE TO THE MILES ON THE VEHICLE. OUR TUNE-UP INCLUDES A LIFETIME WARRANTY PARTS AND LABOR AT OUR LOCATION AND COMES WITH PCV VALVE REPLACEMENT, NEW OEM SPARK PLUGS, PREMIUM IGNITION CABLES, PREMIUM DISTRIBUTOR CAP AND ROTOR, AND THE FUEL FILTER REPLACEMENT.	KELLEN DOUGLAS	$389.25	X	%
Sub-total			$1,534.48
Hazardous Materials Disposal			$46.03
Shop Supplies			$59.11
Sub-total			$1,639.62
Tax ($7.25%)			$111.25
Total			$1,750.87

KPI's

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KPI	Target	Actual	Gap