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Start Date	Description	Technician	Amount
2010-12-07	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2010-12-07	CUSTOMER STATES THERE IS A PROBLEM WITH THE FOUR WHEEL DRIVE SYSTEM. THE SERVICE FOUR WHEEL DRIVE LIGHT IS ON. ALSO INTERMITTENTLY THE ABS AND THE BRAKE LIGHT WILL COME ON WHILE DRIVING AND THE 4X4 WILL BE INOPERATIVE. CUSTOMER HAS HAD SEVERAL PARTS REPLACED ALREADY INCLUDING; EBCM, TRANSFER CASE ENCODER MOTOR.	LUKE HARRISON	$78.17
2010-12-07	INSTALL ACDELCO BATTERY 78-6YR. THIS BATTERY HAS A 5 YEAR FREE REPLACEMENT BATTERY. TECHNICIAN FOUND THE BATTERY TO BE COMPLETELY DEAD.	LUKE HARRISON	$89.84
2010-12-07	REPROGRAM TRANSFER CASE CONTROL MODULE, BODY CONTROL MODULE, AND INSTRUMENT PANEL CLUSTER AS THEY NEEDED UPDATES. NOW AS DESIGNED.	LUKE HARRISON	$89.99
2010-12-07	TECH FOUND LEFT FRONT INNER BRAKE PAD WORN MUCH MORE THEN OTHER BRAKES AND RECOMMENDS REPLACING FRONT BRAKE PADS WITH ACDELCO PREMIUM CERAMIC PADS AND SERVICING FRONT CALIPERS TO PREVENT FURTHER PROBLEMS. TECHNICIAN FOUND THE LEFT FRONT CALIPER TO BE SEIZED. IT APPEARS THE RUST IN THE CALIPER IS A DIRECT RESULT OF SEA-WATER.	JEREMY MOSHER	$295.87
Sub-total			$553.87
Hazardous Materials Disposal			$23.54
Shop Supplies			$24.92
Sub-total			$602.33
Tax ($6.85%)			$37.94
Total			$640.27

Payments

Total Payments To Date			$640.27
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap