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Start Date	Description	Technician	Amount
2010-12-21	BG - OIL CHANGE - GOOD	KELLEN DOUGLAS	$36.30
Discount (10.00%)			-3.630.00
2010-12-21	COURTESY INSPECTION (FREE)	KELLEN DOUGLAS	$0.00
2010-12-21	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET- CUSTOMER STATES THE TRACTION CONTROL INTERMITTENTLY STOPS WORKING AND CAR DISPLAYS A MESSAGE OF SERVICE TRACTION CONTROL SYSTEM AND ABS LIGHT IS ON WITH IT PLEASE CHECK AND ADVISE	KELLEN DOUGLAS	$78.17
Discount (10.00%)			-7.8170.00
2010-12-21	FUEL FILTER REPLACEMENT.	KELLEN DOUGLAS	$56.68
Discount (10.00%)			-5.66750.00
2010-12-21	INSTALL NEW HEAD LIGHT	KELLEN DOUGLAS	$39.09
Discount (10.00%)			-3.90850.00
2010-12-21	TIRES - ROTATE AND CHECK TIRE PRESSURES	KELLEN DOUGLAS	$17.99
Discount (10.00%)			-1.79910.00
Sub-total			$205.40
Hazardous Materials Disposal			$873
Shop Supplies			$9.24
Sub-total			$223.37
Tax ($6.17%)			$14.07
Total			$237.44
Total Discount			$22.82

Payments

Total Payments To Date			$237.44
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap