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Start Date	Description	Technician	Amount
2010-12-30	COURTESY INSPECTION (FREE) CUSTOMER STATES THERE IS AN INTERMITTENT SLIPPING OF THE TRANSMISSION WHEN STARTING FROM A STOP. CUSTOMER STATES THERE IS A KNOCKING NOISE IN THE STEERING WHEN TURNING AND HITTING BUMPS PLEASE CHECK AND ADVISE.	LUKE HARRISON	$0.00
2010-12-30	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET. CUSTOMER STATES THE VEHICLE WOULD NOT CRANK TO START. CUSTOMER TRIED JUMP STARTING THE VEHICLE, AND CUSTOMER TRIED TAPPING ON THE STARTER. ONCE CUSTOMER TAPPED THE STARTER THE VEHICLE NOW CRANKS BUT STILL WILL NOT START. PLEASE CHECK AND ADVISE.	JEREMY MOSHER	$239.48
2011-01-03	TECHNICIAN HAS BEEN UNABLE TO DUPLICATE THE TRANSMISSION CONCERN AT THIS TIME. FLUID LEVEL IS CORRECT AND THE VISUAL INSPECTION OF THE TRANSMISSION HAS PASSED.	LUKE HARRISON	$0.00
2010-12-30	TOW VEHICLE.	RUSSELL HUDSON	$0.00
Sub-total			$239.48
Hazardous Materials Disposal			$10.18
Shop Supplies			$10.78
Sub-total			$260.44
Tax ($6.85%)			$16.40
Total			$276.84

Payments

Total Payments To Date			$276.84
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap