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Start Date	Description	Technician	Amount	Delete?	Decline?
2011-01-17	BATTERY CORROSION SERVICE PACKAGE CLEAN AND PROTECT.	KELLEN DOUGLAS	$19.99	X	%
2011-01-17	BG - FLUSH - BRAKE	KELLEN DOUGLAS	$79.99	X	%
2011-01-17	BG - FLUSH - LONG LIFE COOLANT	KELLEN DOUGLAS	$109.95	X	%
2011-01-17	BG - FLUSH - POWER STEERING	KELLEN DOUGLAS	$99.99	X	%
2011-01-17	BG - FLUSH - TRANSMISSION	KELLEN DOUGLAS	$173.98	X	%
2011-01-17	BG- OIL FLUSH- BEST- COMPRESSION RESTORATION, MOA ADDITIVE, CF5 FUEL INJECTION CLEANER.	KELLEN DOUGLAS	$89.95	X	%
2011-01-17	LIGHT BULB REPLACEMENT (1) LICENSE BULB.	KELLEN DOUGLAS	$11.50	X	%
2011-01-17	TECHNICIAN FOUND THE A/C PRESSURE LINE TO BE LEAKING AND RECOMMENDS REPLACE.	KELLEN DOUGLAS	$375.93	X	%
2011-01-17	TECHNICIAN FOUND THE AIR FILTER TO BE VERY DIRTY AND RECOMMENDS REPLACE.	KELLEN DOUGLAS	$24.35	X	%
2011-01-17	TECHNICIAN FOUND THE CABIN AIR FILTER TO BE DUE FOR REPLACEMENT.	KELLEN DOUGLAS	$84.65	X	%
2011-01-17	TECHNICIAN FOUND THE SPARK PLUGS TO BE DUE FOR REPLACEMENT BY MILES.	KELLEN DOUGLAS	$230.63	X	%
2011-01-17	TECHNICIAN FOUND THE TIRES TO BE MIS-MATCHED AND THREE OF THE FOUR ARE VERY LOW ON TREAD.	KELLEN DOUGLAS	$0.00	X	%
Sub-total			$1,300.90
Hazardous Materials Disposal			$39.03
Shop Supplies			$52.04
Sub-total			$1,391.97
Tax ($7.25%)			$94.31
Total			$1,486.28

KPI's

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KPI	Target	Actual	Gap