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Start Date	Description	Technician	Amount	Delete?	Decline?
2011-01-20	BG - OIL CHANGE - GOOD		$36.30	X	%
Discount (10.00%)			-3.630.00
2011-01-20	COURTESY INSPECTION (FREE)		$0.00	X	%
2011-01-20	PROMOTIONAL SEASONAL COOLING SYSTEM FLUSH SPECIAL!!!!		$59.99	X	%
Discount (10.00%)			-5.9990.00
2011-01-20	STANDARD - FLUSH - BRAKE		$63.38	X	%
Discount (10.00%)			-6.3380.00
2011-01-20	STANDARD - FLUSH - TRANSMISSION		$124.97	X	%
Discount (10.00%)			-12.4970.00
2011-01-20	STANDARD NON SYNTHETIC FRONT AND REAR DIFFERENTIAL SERVICES.	JEREMY MOSHER	$153.11	X	%
Discount (10.00%)			-15.3110.00
2011-01-13	TECHNICIAN FOUND THE AIR FILTER TO BE VERY DIRTY AND RECOMMENDS REPLACE.	KELLEN DOUGLAS	$18.30	X	%
Discount (10.00%)			-1.830.00
2011-01-13	TECHNICIAN FOUND THE VEHICLE TO BE DUE FOR A TUNE-UP.	KELLEN DOUGLAS	$329.72	X	%
Discount (10.00%)			-32.9720.00
2011-01-13	TECHNICIAN RECOMMENDS REPLACE THE FUEL FILTER.	KELLEN DOUGLAS	$82.16	X	%
Discount (10.00%)			-8.21550.00
2011-01-20	TIRES - ROTATE AND CHECK TIRE PRESSURES	JEREMY MOSHER	$17.99	X	%
Discount (10.00%)			-1.79910.00
2011-01-26	WIPER BLADE REPLACEMENT (1) PREMIUM BLADES 16". REAR WINDOW BLADE.	JEREMY MOSHER	$9.99	X	%
Discount (10.00%)			-0.9990.00
2011-01-13	WIPER BLADE REPLACEMENT (2) PREMIUM BLADES 21"-24" FRONT WINDSHIELD WIPERS.	KELLEN DOUGLAS	$21.98	X	%
Discount (10.00%)			-2.1980.00
Sub-total			$826.10
Hazardous Materials Disposal			$24.78
Shop Supplies			$33.04
Sub-total			$883.92
Tax ($6.52%)			$59.89
Total			$943.81
Total Discount			$91.79

KPI's

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KPI	Target	Actual	Gap