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Start Date	Description	Technician	Amount	Delete?	Decline?
2011-03-08	ALIGNMENT - FRONT END	JEREMY MOSHER	$64.99	X	%
2011-03-08	BG - FLUSH - LONG LIFE COOLANT	JEREMY MOSHER	$109.95	X	%
2011-03-08	BG - FLUSH - POWER STEERING	JEREMY MOSHER	$99.99	X	%
2011-03-08	BG TRANSMISSION SERVICE (MANUAL)	JEREMY MOSHER	$167.09	X	%
2011-03-08	DIAGNOSTIC TEST - OIL LEAK	JEREMY MOSHER	$62.18	X	%
2011-03-08	LIGHT BULB REPLACEMENT (2) BOTH LICENSE PLATE BULBS.	JEREMY MOSHER	$21.30	X	%
2011-03-08	PERFORM TUNE-UP.	JEREMY MOSHER	$290.52	X	%
2011-03-08	TECHNICIAN FOUND BOTH RADIATOR HOSES TO BE OVERSIZED AND RECOMMENDS REPLACE BOTH.	JEREMY MOSHER	$138.67	X	%
2011-03-08	TECHNICIAN FOUND THE FRONT SWAY BAR LINKS TO BE VERY WORN AND RECOMMENDS REPLACE IN ORDER TO PASS SAFETY INSPECTION.	JEREMY MOSHER	$168.77	X	%
2011-03-08	TECHNICIAN FOUND THE FUEL FILTER TO BE DUE FOR REPLACEMENT.	JEREMY MOSHER	$78.15	X	%
2011-03-08	TECHNICIAN FOUND THE LEFT FRONT CV AXLE TO HAVE A TORN BOOT AND ALL GREASE HAS FLUNG OUT. TECHNICIAN RECOMMENDS REPLACE THE AXLE ASSEMBLY, AND PERFORM ALIGNMENT.	JEREMY MOSHER	$236.01	X	%
2011-03-08	TECHNICIAN FOUND THE MUFFLER AND SEVERAL PARTS OF THE EXHAUST PIPE TO BE RUSTED THROUGH. TECHNICIAN RECOMMENDS REPLACE THE EXHAUST FROM THE CATALYTIC CONVERTER BACK INCLUDING A NEW MUFFLER.	RUSSELL HUDSON	$225.99	X	%
Sub-total			$1,663.59
Hazardous Materials Disposal			$49.91
Shop Supplies			$59.11
Sub-total			$1,772.61
Tax ($7.25%)			$120.61
Total			$1,893.22

KPI's

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KPI	Target	Actual	Gap