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Start Date	Description	Technician	Amount
2011-04-14	BG - OIL CHANGE - GOOD	KELLEN DOUGLAS	$36.30
2011-04-11	COURTESY INSPECTION (FREE) CUSTOMER STATES THE VEHICLE IS LEAKING ATF NEAR THE TRANSFER CASE PLEASE CHECK AND ADVISE.	JEREMY MOSHER	$0.00
2011-04-13	TECHNICIAN FOUND BOTH OUTPUT SEALS TO BE LEAKING. TECHNICIAN FOUND A SLIGHT AMOUNT OF PLAY IN THE REAR TAIL SHAFT YOKE. TECHNICIAN RECOMMENDS REMOVE THE TRANSFER CASE, SPLIT, AND INSPECT. UPON FURTHER INSPECTION OF THE TRANSFER CASE TECHNICIAN FOUND ALL INTERNAL COMPONENTS TO BE IN GREAT SHAPE EXCEPT FOR THE REAR TAIL SHAFT SLEEVE. TECHNICIAN RECOMMENDS REPLACE THE SLEEVE AND BOTH OUTPUT SEALS.	JEREMY MOSHER	$0.00
Sub-total			$36.30
Hazardous Materials Disposal			$1.54
Shop Supplies			$1.63
Sub-total			$39.47
Tax ($6.86%)			$2.49
Total			$41.96

Payments

Total Payments To Date			$41.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap