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Start Date	Description	Technician	Amount
2011-06-01	COURTESY INSPECTION (FREE)	JEREMY MOSHER	$0.00
2011-06-01	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	PAUL HAWKINS	$35.00
Discount (10.00%)			-3.50020.00
2011-06-01	REPLACE THE EGR VALVE.	JEREMY MOSHER	$279.01
Discount (10.00%)			-27.90050.00
2011-06-02	TECHNICIAN FOUND A RANDOM MISFIRE ON CYLINDERS;2,5,7. TECHNICIAN RECOMMENDS PERFORM A FULL TUNE-UP. CUSTOMER REQUEST REPLACE THE CAP AND ROTOR TO START, AND RE-CHECK THE SYSTEM.	JEREMY MOSHER	$173.35
Discount (10.00%)			-17.33460.00
2011-06-02	TECHNICIAN REPLACED THE EGR VALVE AND TEST DROVE TO FIND THE CHECK ENGINE LIGHT COMING ON WITH TWO DIFFERENT CODES. A P0300 RANDOM MISFIRE AND A P0140 OXYGEN SENSOR CODE, TECHNICIAN RECOMMENDS PERFORM DIAGNOSIS IN ORDER TO DETERMINE THE CAUSE. TECHNICIAN FOUND BANK 1 SENSOR 2 TO BE THE FAULT FOR THE P0140 CODE.	JEREMY MOSHER	$221.35
Discount (10.00%)			-22.13520.00
Sub-total			$637.83
Hazardous Materials Disposal			$27.11
Shop Supplies			$28.70
Sub-total			$693.64
Tax ($6.16%)			$41.53
ON THE SPOT RENEWAL			$500
Total			$740.18
Total Discount			$70.87

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$740.18
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap