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Start Date	Description	Technician	Amount
2011-07-01	BG - FLUSH - TRANSMISSION. TECHNICIAN WAS UNABLE TO SAMPLE THE FLUID DUE TO THE FACT THAT IT WAS VERY LOW. TECHNICIAN RECOMMENDS PERFORM FLUSH AND TOP OFF FLUID. DUE EVERY 30,000 MILES.	JEREMY MOSHER	$173.98
2011-07-01	BG - OIL CHANGE - GOOD - TECHNICIAN FOUND THE OIL TO BE VERY DARK.	JEREMY MOSHER	$36.30
2011-07-01	COURTESY INSPECTION (FREE)	JEREMY MOSHER	$0.00
2011-07-01	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET. CUSTOMER STATES THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND THE ENGINE SEEMED TO LOSE POWER AT THE SAME TIME. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES P0300, P0304, & P0316. TECHNICIAN PERFORMED DIAGNOSTICS AND FOUND THE #4 CYLINDER COIL TO BE DEFECTIVE AND RECOMMENDS REPLACE.	JEREMY MOSHER	$190.17
2011-07-01	TECHNICIAN FOUND THE AIR FILTER TO BE DIRTY AND RECOMMENDS REPLACE.	JEREMY MOSHER	$25.43
Sub-total			$425.88
Hazardous Materials Disposal			$18.10
Shop Supplies			$19.16
Sub-total			$463.14
Tax ($6.85%)			$29.17
Total			$492.31

Payments

Total Payments To Date			$492.31
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap