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Start Date	Description	Technician	Amount
2011-07-08	ALIGNMENT - FRONT END - TECHNICIAN FOUND THE CAMBER AND CASTER TO BE WAY OUT OF SPEC. TECHNICIAN RECOMMENDS DRILL OUT THE SPOT WELDS TO ACCESS THE ADJUSTMENT FOR THOSE COMPONENTS. TECHNICIAN DRILLED OUT THE WELDS AND SET CAMBER CASTER AS CLOSE TO SPEC AS THE ADJUSTMENT ALLOWS. THE CAMBER AND CASTER IS STILL OUT OF SPECIFICATION. TECHNICIAN RECOMMENDS THE VEHICLE BE CHECKED ON A FRAME RACK FOR BENT SUB-FRAME OR UNI-BODY.	JEREMY MOSHER	$186.94
Discount			-25.000.00
2011-07-07	COURTESY INSPECTION (FREE)	PAUL HAWKINS	$0.00
2011-07-08	PLEASE REPLACE THE RIGHT SIDE HEADLIGHT ASSEMBLY.	PAUL HAWKINS	$173.73
2011-07-08	PLEASE TIGHTEN THE LOOSE BOLTS ON THE FRONT LOWER ENGINE MOUNT TO PASS SAFETY INSPECTION. PLEASE INSTALL A NUT ON THE LOWER PART OF THE RIGHT SIDE SWAY BAR LINK TO PASS SAFETY.	PAUL HAWKINS	$0.00
2011-07-07	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	PAUL HAWKINS	$35.00
2011-07-08	TECHNICIAN FOUND BOTH INNER TIE ROD ENDS TO BE LOOSE AND RECOMMENDS REPLACE.	JEREMY MOSHER	$241.20
2011-07-08	TIRES - MOUNT AND BALANCE FOUR TIRES.	PAUL HAWKINS	$65.60
2011-07-08	USED 205-60-16 TIRES.	PAUL HAWKINS	$140.00
Sub-total			$817.47
Hazardous Materials Disposal			$34.74
Shop Supplies			$36.79
Sub-total			$889.00
Tax ($6.64%)			$53.60
Total			$942.60
Total Discount			$25.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$942.60
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap