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Start Date	Description	Technician	Amount
2011-07-13	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2011-07-13	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET. CUSTOMER STATES THE SERVICE 4X4 LIGHT IS ON PLEASE CHECK AND ADVISE. TECHNICIAN HAS FOUND A SHORT IN THE OBDII CIRCUIT. TECHNICIAN IS UNABLE TO COMMUNICATE TO THE VEHICLE WITH A SCAN TOOL. TECHNICIAN RECOMMENDS PERFORM DIAGNOSIS TO DETERMINE THE CAUSE OF THE SHORT. TECHNICIAN FOUND BOTH WIRES TO THE CIGARETTE LIGHTER TO BE MELTED. TECHNICIAN REMOVED THE WIRES AND RAN NEW WIRES. NOW THE CIRCUIT IS WORKING AS DESIGNED, THE FUSE IS NOT BLOWING AND THE SCAN TOOL IS ABLE TO COMMUNICATE. TECHNICIAN FOUND A CODE C0327 IN CURRENT CODES AND ALSO A HISTORY CODE FOR THE FRONT DIFF ACTUATOR. TECHNICIAN RECOMMENDS REPLACE THE ENCODER SENSOR AND RE-CHECK THE SYSTEM.	LUKE HARRISON	$78.17
Sub-total			$78.17
Hazardous Materials Disposal			$3.32
Shop Supplies			$3.52
Sub-total			$85.01
Tax ($6.84%)			$535
Total			$90.36

Payments

Total Payments To Date			$90.36
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap