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Start Date	Description	Technician	Amount
2011-07-19	BG - OIL CHANGE - GOOD - BUY ONE GET ONE.#2	JEREMY MOSHER	$36.30
Discount (100.00%)			-36.30.00
2011-07-19	COURTESY INSPECTION (FREE) PLEASE CHECK FOR NOISES WHILE DRIVING AND AN OIL LEAK.	PAUL HAWKINS	$0.00
2011-07-19	TECHNICIAN FOUND THE AIR FILTER TO BE VERY DIRTY AND RECOMMENDS REPLACE.	JEREMY MOSHER	$19.50
2011-07-19	TECHNICIAN FOUND THE RATTLE NOISE TO BE FROM THE MUFFLER HANGER BUSHING. THE BUSHING IS TORN AND NEARLY FALLEN OFF.	JEREMY MOSHER	$31.82
2011-07-19	TECHNICIAN FOUND THE SERPENTINE BELT TO BE SLIGHTLY CRACKED AND RECOMMENDS REPLACE. TECHNICIAN STATES THE A/C IS MAKING A SQUEALING NOISE. TECHNICIAN RECOMMENDS REMOVE THE BELT AND CHECK THE A/C HUB AT THE SAME TIME.	JEREMY MOSHER	$75.17
2011-07-19	TECHNICIAN FOUND THE TRANSMISSION COOLER LINES TO BE THE WORST OF THE LEAKS. TECHNICIAN STATES THAT IT MAY BE POSSIBLE THE FITTING WHERE THE BOTTOM LINE ATTACHES TO THE RADIATOR MAY BE LEAKING AS WELL. TECHNICIAN RECOMMENDS REPLACE THE COOLER LINES AND RE-CHECK.	JEREMY MOSHER	$127.22
Sub-total			$253.70
Hazardous Materials Disposal			$10.78
Shop Supplies			$11.42
Sub-total			$275.90
Tax ($599%)			$17.38
Total			$293.28
Total Discount			$36.30

Payments

Total Payments To Date			$293.28
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap