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Start Date	Description	Technician	Amount
2011-10-31	COURTESY INSPECTION (FREE) PLEASE CHECK THE EXHAUST LEAK, PLEASE CHECK THE POWER STEERING FOR A LEAK, PLEASE CHECK THE RADIATOR.	PAUL HAWKINS	$0.00
2011-10-31	CUSTOMER STATES THE RADIATOR IS LEAKING PLEASE REPLACE.	PAUL HAWKINS	$333.55
2011-10-31	PLEASE REPLACE THE AIR FILTER.	JEREMY MOSHER	$22.75
2011-10-31	PLEASE REPLACE THE FUEL FILTER.	JEREMY MOSHER	$88.71
2011-10-31	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	PAUL HAWKINS	$42.00
2011-10-31	TECHNICIAN FOUND A LARGE RUSTED HOLE IN THE EXHAUST SYSTEM AND THE MUFFLER HAS DEBRIS RATTLING INSIDE IT. PLEASE REPLACE EXHAUST FROM MID FLANGE BACK INCLUDING MUFFLER.	RUSSELL HUDSON	$231.00
2011-10-31	TECHNICIAN STATES THE BANJO BOLT ON TOP OF THE POWER STEERING PUMP FOR THE PRESSURE LINE IS LEAKING THROUGH THE THE SEALS. TECHNICIAN RECOMMENDS REMOVE THE LINE AND INSPECT FOR DAMAGE RE-SEAL IF NECESSARY.	PAUL HAWKINS	$99.69
2011-10-31	TUNE-UP TOYOTA 2.0L L4	JEREMY MOSHER	$225.94
Sub-total			$1,043.64
Hazardous Materials Disposal			$44.35
Shop Supplies			$46.92
Sub-total			$1,134.91
Tax ($6.85%)			$68.61
Total			$1,203.52

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,203.52
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap