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Start Date	Description	Technician	Amount
2010-05-28	BG - FLUSH - TRANSMISSION	JEREMY MOSHER	$173.98
2012-03-15	COURTESY INSPECTION (FREE). CHECK ENGINE LIGHT HAS CAME ON AND OFF. PLEASE CHECK FOR HISTORY CODES. ALSO CUSTOMER STATES THE ENGINE IS VIBRATING AT IDLE. PLEASE INSPECT MOTOR MOUNTS, TUNE-UP PARTS, AND TIMING BELT.	JEREMY MOSHER	$0.00
2012-03-15	CUSTOMER STATES THAT THE CHECK ENGINE LIGHT HAS BEEN TURNING ON AND OFF. TECH FOUND CODE P0171 LEAN MIXTURE CODE. TECH INSPECTED SYSTEM AND FOUND AN AIR LINE LOOSE AND THE THROTTLE BODY CLAMP LOOSE. TECH TIGHTENED AND IF CODE RETURNS THEN POSSIBLY MASS AIR FLOW SENSOR, OXYGEN SENSOR, OR DIFFERENT AIR LEAK.	JEREMY MOSHER	$42.09
2012-03-15	TECH FOUND FRONT LEFT SWAY BAR LINK BROKEN AND RECOMMENDS REPLACED.	KEITH THIES	$64.53
2012-03-15	TECH FOUND REAR MOTOR MOUNT BROKEN AND RECOMMENDS REPLACING. TECH ALSO RECOMMENDS TIGHTENING LOOSE PASSENGER SIDE MOTOR MOUNT BOLT AND ADDING LOCK-TITE TO PREVENT IT FROM GETTING LOOSE AGAIN.	JEREMY MOSHER	$95.65
2012-03-15	TIRES - ROTATE AND BALANCE	KEITH THIES	$39.99
2012-03-15	WIPER BLADE REPLACEMENT (2) PREMIUM BLADES 13''- 20	KEITH THIES	$19.98
Sub-total			$436.22
Hazardous Materials Disposal			$19.63
Shop Supplies			$23.99
Sub-total			$479.84
Tax ($6.85%)			$29.88
Total			$509.72

Payments

Total Payments To Date			$509.72
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap