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Start Date	Description	Technician	Amount
2012-03-27	PLEASE REPLACE THE FRONT VACUUM ACTUATED ENGINE MOUNT.	JEREMY MOSHER	$111.25
2012-04-12	PLEASE REPLACE THE REMAINING SIDE AND TRANSMISSION MOUNTS. TECHNICIAN FOUND THERE TO BE A LOT OF TENSION ON THE ENGINE MOUNTS AND HAS DETERMINED THE ENGINE COMPARTMENT TO BE LIKELY DAMAGED OR BENT. TECHNICIAN PERFORMED AN ENGINE MOUNT RE-TORQUE PROCEDURE AS PER TECH BULLETIN TO ATTEMPT TO TAKE THE TENSION OUT OF THE ENGINE MOUNTS, AFTER HAVING REPLACED ALL ENGINE MOUNTS. AFTER THIS PROCEDURE WAS COMPLETED AND ALL ENGINE MOUNTS HAVE BEEN REPLACED. TECHNICIAN STILL NOTED A VIBRATION WHILE THE ENGINE WAS IDLING WITH THE TRANSMISSION IN PARK POSITION. TECHNICIAN IS UNABLE TO FURTHER DIAGNOSE THE PROBLEM WITH OUT THE FRAME BEING CHECKED AND REPAIRED. TECHNICIAN ALSO FOUND A BULLETIN ON THIS VEHICLE INDICATING AN ENGINE VIBRATION TO BE CHARACTERISTIC TO THIS CAR. TECHNICIAN RECOMMENDS HAVE A BODY SHOP CHECK AND REPAIR THE FRAME TO FURTHER ANY REPAIRS.	RUSSELL HUDSON	$302.28
Sub-total			$413.53
Hazardous Materials Disposal			$18.61
Shop Supplies			$22.74
Sub-total			$454.88
Tax ($6.85%)			$28.33
Total			$483.21

Payments

Total Payments To Date			$483.21
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap