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Start Date	Description	Technician	Amount
2012-04-25	ALIGNMENT - FRONT END	PAUL HAWKINS	$64.99
Discount			-25.000.00
2012-04-25	COURTESY INSPECTION (FREE) TECHNICIAN FOUND THE BATTERY HOLD DOWN TO BE MISSING, AND THE WASHER SPRAYER TO BE INOPERATIVE. NEEDS TO BE REPAIRED IN ORDER TO PASS SAFETY INSPECTION.	PAUL HAWKINS	$0.00
2012-04-25	FLEET RATE BULB REPLACEMENT. LEFT FRONT OUTER MARKER LIGHT.	PAUL HAWKINS	$7.99
2012-04-25	FLEET RATE BULB REPLACEMENT. LEFT FRONT TURN SIGNAL LIGHT.	PAUL HAWKINS	$7.99
2012-04-25	FLEET RATE BULB REPLACEMENT. LEFT SIDE TAIL LIGHT.	PAUL HAWKINS	$7.99
2012-04-25	FLEET RATE BULB REPLACEMENT. RIGHT FRONT OUTER MARKER LIGHT.	PAUL HAWKINS	$7.99
2012-04-25	FLEET RATE SAFETY AND EMISSIONS*	PAUL HAWKINS	$30.00
2012-04-25	FLEET RATE TRUCK OIL CHANGE SERVICE	PAUL HAWKINS	$29.99
2012-04-25	VEHICLE HAS FAILED EMISSIONS TEST AND RECOMMENDS PERFORM A DIAGNOSIS IN ORDER TO DETERMINE THE CAUSE. TECHNICIAN FOUND THE EGR VALVE TO BE STUCK OPEN CAUSING THE HIGH HYDROCARBONS, TECHNICIAN STATES THE SYSTEM IS WORKING AT THIS TIME ONCE VALVE WAS REPAIRED. IF THE PROBLEM PERSISTS AND COMES BACK THE VALVE MAY NEED TO BE REPLACED. TECHNICIAN ALSO CHECKED AND ADJUSTED TIMING IN ORDER TO LOWER READINGS AT HIGH SPEED.	PAUL HAWKINS	$84.17
Sub-total			$216.11
Tax ($6.04%)			$12.75
Total			$228.86
Total Discount			$25.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$228.86
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap