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Start Date	Description	Technician	Amount
2012-06-18	ALIGNMENT - FRONT END	PAUL HAWKINS	$64.99
Discount			-25.000.00
2012-06-18	BATTERY ACDELCO STANDARD REPLACEMENT	PAUL HAWKINS	$95.32
Discount			-25.000.00
2012-05-17	COURTESY INSPECTION (FREE)	JEREMY MOSHER	$0.00
2012-06-05	RE-BUILD TURBO AND REPLACE MAIN SHAFT.	LUKE HARRISON	$650.00
Discount			-100.000.00
2012-06-01	STATE - SAFETY INSPECTION TEST (ONLY)*	PAUL HAWKINS	$17.00
2012-06-18	TECHNICIAN FOUND THE LEFT SIDE OUTER TIE-ROD END TO BE VERY LOOSE AND RECOMMENDS REPLACE IN ORDER TO PASS SAFETY.	PAUL HAWKINS	$130.19
2012-06-05	TECHNICIAN HAD THE INJECTORS SENT OUT FOR TESTING. ONE INJECTOR HAD FAILED. TECHNICIAN ALSO NOTED ONE INJECTOR TO BE MISSING.	LUKE HARRISON	$700.00
2012-06-01	VEHICLE WAS TOWED IN FOR AN ENGINE COMPLAINT. CUSTOMER STATES THERE WAS ENGINE WORK PREVIOUSLY PERFORMED AND THE ENGINE IS NOT RUNNING. TECHNICIAN RECOMMENDS REMOVE ENGINE AND INSPECT ALL COMPONENTS. TECHNICIAN FOUND THERE TO BE SEVERAL FLAWS IN THE PREVIOUS REPAIR WORK. TECHNICIAN STATES THERE WAS AN INJECTOR MISSING, THE CRANKSHAFT MAIN CAP BOLTS WERE ALL FINGER TIGHT, ONE OF THE CONNECTING ROD CAP BOLTS WAS MISSING ALL TOGETHER, ALL BEARINGS (ROD AND MAIN) HAD SPUN, CRANKSHAFT WAS SCORED AND BENT .020", THE CAMSHAFT JOURNALS WERE GROOVED AND DAMAGED BEYOND REPAIR, AND ONE OF THE CYLINDERS HAD BEEN HONED NEARLY .010" TOWARDS THE BOTTOM OF THE CYLINDER. TECHNICIAN RECOMMENDS A COMPLETE RE-BUILD. INCLUDING ALL BEARINGS AND GASKETS REPLACED. THE CYLINDERS REQUIRE BEING BORED .020" OVER STOCK (WITH A NEW ENGINE BLOCK/CAMSHAFT/CRANKSHAFT). NEW .020" OVER PISTONS AND RINGS. MACHINE AND PERFORM HEAD WORK. REPLACE ALL COMPONENTS NOT LISTED INCLUDED IN AN OVERHAUL KIT.	JEREMY MOSHER	$7,999.99
2012-06-18	WIPER BLADE REPLACEMENT (2) PREMIUM BLADES 13''- 20	PAUL HAWKINS	$19.98
Sub-total			$9,527.47
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$9,624.84
Tax ($6.74%)			$651.47
CORE CHARGE FOR INJECTOR			$200.00
Total			$10,476.30
Total Discount			$150.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$10,476.30
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap