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Start Date	Description	Technician	Amount
2012-06-12	ALIGNMENT - FRONT END	JEREMY MOSHER	$64.99
Discount			-25.000.00
2012-06-12	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)6.0 POWERSTROKE	PAUL HAWKINS	$127.03
Discount (5.00%)			-6.35150.00
2012-06-11	COURTESY INSPECTION (FREE) PLEASE CHECK THE BRAKES.	LUKE HARRISON	$0.00
2012-06-11	CUSTOMER STATES THE ENGINE IS LACKING POWER AND THERE SEEMS TO BE EXCESSIVE BLACK SMOKE. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES P0401, P0404, AND P0405. AFTER PERFORMING DIAGNOSIS TECHNICIAN FOUND A FAULT WITH THE EGR VALVE AND RECOMMENDS REPLACE AND RE-CHECK THE SYSTEM.	LUKE HARRISON	$463.39
Discount (5.00%)			-23.169350.00
2012-06-12	PLEASE ADJUST THE STEERING GEAR BOX TO ELIMINATE SOME OF THE STEERING SLOP.	JEREMY MOSHER	$84.17
Discount (5.00%)			-4.20850.00
2012-06-12	TECHNICIAN FOUND THE INNER REAR BRAKE PAD TO BE ALMOST METAL TO METAL AND RECOMMENDS REPLACE THE PADS BEFORE ROTOR DAMAGE OCCURS.	JEREMY MOSHER	$151.41
Discount (5.00%)			-7.570650.00
2011-12-12	TECHNICIAN FOUND THE SERPENTINE BELT TO BE CRACKED AND RECOMMENDS REPLACE.	JEREMY MOSHER	$147.67
Discount (5.00%)			-7.38350.00
2012-06-12	TECHNICIAN FOUND THE TRACK BAR TO BE LOOSE AND RECOMMENDS REPLACE.	JEREMY MOSHER	$263.20
Discount (5.00%)			-13.15980.00
Sub-total			$1,215.01
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,312.38
Tax ($6.39%)			$83.23
Total			$1,395.61
Total Discount			$86.84

Payments

Total Payments To Date			$1,395.61
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap