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Start Date	Description	Technician	Amount
2007-12-14	CUSTOMER STATES ENGINE IS KNOCKING AND BLOWING SMOKE, PLEASE CHECK AND ADVISE. PULLED CODES ONLY TRANSMISSION CODES STORED. RAN A CYLINDER BALANCE TEST AND FOUND CYLINDER #4 INJECTOR STUCK OPEN CAUSING FUEL KNOCK FROM MOTOR. ADDED 1 QUART GRAY POWERSERVICE ADDITIVE INTO FUEL TANK AND RAN ENGINE WITH CYLINDER #4 DISABLED SO IT WASN\\\'T KNOCKING LONG ENOUGH ADDITIVE COULD REACH INJECTORS AND PUMP. LET SIT FOR 30 MINUTES TO HELP DISOLVE CONTAMINANTS IN INJECTORS. PULSED CYLINDER #4 INJECTOR MULTIPLE TIMES TO HELP FREE UP INJECTOR AND THEN TEST DROVE. NOW OPERATING AS DESIGNED. THIS REPAIR IS AN ATTEMPT TO PREVENT REPLACEING INJECTOR AND IS NOT A GUARANTE REPAIR.	LUKE HARRISON	$112.75
Sub-total			$112.75
Hazardous Materials Disposal			$4.79
Shop Supplies			$536
Sub-total			$122.90
Tax ($6.60%)			$7.44
Total			$130.34

Payments

Total Payments To Date			$130.34
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap