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Start Date	Description	Technician	Amount
2012-06-21	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-06-21	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECH FOUND CODES P0420-CATALYTIC CONVERTER LOW EFFICIENCY BANK 1, P0430 CATALYTIC CONVERTER LOW EFFICIENCY BANK 2, P0441 EVAP PURGE FLOW INCORRECT, P0446 EVAP VENT CONTROL CIRCUIT, AND P0505 IDLE AIR CONTROL SYSTEM FAULT. TECH CLEARED CODES AND TEST DROVE 35 MILES, NO CODES RETURNED AND EMISSIONS TEST WAS READY TO PASS. RAN EMISSIONS TEST AND AT THIS TIME NO CODES HAVE RETURNED. TECH RECOMMENDS CUSTOMER DRIVE VEHICLE AND IF CHECK ENGINE LIGHT COMES BACK ON THEN HAVE IT RE-CHECKED TO VERIFY WHICH CODES TO CONTINUE DIAGNOSING.	MYLES HOLYOAK	$84.17
2012-06-21	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	MYLES HOLYOAK	$35.00
Sub-total			$119.17
Hazardous Materials Disposal			$536
Shop Supplies			$6.55
Sub-total			$131.08
Tax ($6.86%)			$577
Total			$136.85

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$136.85
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap