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Start Date	Description	Technician	Amount
2012-06-26	BG - FLUSH - LONG LIFE COOLANT	LUKE HARRISON	$109.95
2012-06-26	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-06-26	CUSTOMER STATES THE ENGINE IS OVERHEATING WHEN UNDER A LOAD AT INTERMITTENT TIMES. PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN SUGGESTS MOST LIKELY CAUSES FOR THIS PROBLEM WOULD BE DUE TO A FAULTY OR STICKING THERMOSTAT. TECHNICIAN RECOMMENDS REPLACE THE DUAL THERMOSTAT SYSTEM AND RE-CHECK.	MYLES HOLYOAK	$249.49
2012-06-26	DIESEL - DURAMAX FUEL FILTER REPLACMENT	LUKE HARRISON	$129.93
2012-06-26	DIESEL - DURAMAX PREMIUM OIL CHANGE SERVICE	MYLES HOLYOAK	$89.99
2012-06-26	TIRES - ROTATE AND CHECK TIRE PRESSURES	MYLES HOLYOAK	$17.99
Discount (100.00%)			-17.9910.00
Sub-total			$579.35
Hazardous Materials Disposal			$26.07
Shop Supplies			$31.86
Sub-total			$637.28
Tax ($6.64%)			$39.69
Total			$676.96
Total Discount			$17.99

Payments

Total Payments To Date			$676.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap