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Start Date	Description	Technician	Amount
2012-07-14	CUSTOMER STATES THE HVAC CONTROL WILL ONLY BLOW COLD OR HOT AND DO NOTHING WHEN COMMANDED IN BETWEEN. TECH DUPLICATED CONCERN AND VERIFIED GOOD CONTROL HEAD, GOOD ACTUATORS AND GOOD POSITION SENSORS. TECH FOUND NO CODES. TECH FOUND THE INTERIOR TEMPERATURE SENSOR WAS DISPLAYING 95 DEGREES ALL THE TIME AND THEREFORE WAS PROHIBITING OPERATION AS IT WOULD NOT ALLOW AIR TEMPERATURE TO BE COMMANDED WARMER WHEN IT THOUGHT THE INTERIOR TEMPERATURE WAS ALREADY HOT UNLESS IT WAS FORCED TO MAX HEAT. REPLACED SENSOR AND RE-CALIBRATED. NOW OPERATING AS DESIGNED.	LUKE HARRISON	$192.43
2012-07-07	CUSTOMER STATES THE POWER STEERING AND POWER BRAKES STOPPED WORKING AND THE CHARGE LIGHT IS ON SAYING NOT CHARGING. PLEASE CHECK AND ADVISE	LUKE HARRISON	$238.60
2012-07-13	PLEASE INSTALL NEW ENGINE BLOCK HEATER AND CHORD.	LUKE HARRISON	$287.93
Sub-total			$718.96
Hazardous Materials Disposal			$32.35
Shop Supplies			$39.54
Sub-total			$790.85
Tax ($6.85%)			$49.25
Total			$840.10

Payments

Total Payments To Date			$840.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap