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Start Date	Description	Technician	Amount
2012-08-08	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-08-08	CUSTOMER STATES THE A/C CONTROL HEAD IS INOPERATIVE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE SHORTED WIRES UNDERNEATH THE DASH CAUSING A SHORTED WIRE ON THE CTSY FUSE CIRCUIT. THE FUSE FED THE A/C CONTROL UNIT, CIGARETTE LIGHTER, UNDER HOOD LIGHTS, CENTER CONSOLE LIGHTS, GLOVE BOX LIGHT, UNDER DASH LIGHTS, AND MORE. UPON INSPECTION TECH FOUND MELTED WIRES GOING INTO MAIN WIRING HARNESS AND IN ORDER TO DIS-ASSEMBLE HARNESS AND REPAIR ALL BURNT WIRES DASH NEEDED TO BE MOVED. CUSTOMER STATED THE HEATER CORE HAS BEEN BYPASSED DUE TO LEAKAGE AND WOULD LIKE IT REPLACED AT THE SAME TIME. TECH FOUND 5 MAIN WIRES THAT WERE MELTED TOGETHER CAUSING THESE SHORTS. TECH ALSO FOUND PINCHED WIRES UNDER THE HOOD ON THE SAME CIRCUIT CAUSING AN ADDITIONAL SHORT. TECH REPAIRED ALL WIRES AND RE-CHECKED. NOW ALL CIRCUITS ATTACHED TO THE CTSY FUSE ARE OPERATING AS DESIGNED. TECH SAW NO FURTHER DAMAGED WIRES AND HAD NO RECOMMENDATIONS AT THIS TIME FOR FURTHER REPAIRS.	PAUL HAWKINS	$1,027.11
Sub-total			$1,027.11
Hazardous Materials Disposal			$46.22
Shop Supplies			$49.11
Sub-total			$1,122.44
Tax ($6.85%)			$70.36
FUEL			$10.18
Total			$1,202.98

Payments

Total Payments To Date			$1,202.98
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap