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Start Date	Description	Technician	Amount
2012-08-10	BG-GAS ENGINE 3 STAGE FUEL INJECTION CLEANER	LUKE HARRISON	$146.46
2012-08-10	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A P0301 MISFIRE CODE. UPON PERFORMING DIAGNOSIS TECHNICIAN CHECKED THE IGNITION COILS, THE SPARK PLUGS, COMPRESSION, ENGINE VACUUM, AND FOUND ALL TO HAVE PASSED TEST. TECHNICIAN BELIEVES WE HAVE AN ISSUE WITH EITHER A ROCKER ARM OR EXCESSIVE CARBON BUILD UP ON EXHAUST VALVES. TECHNICIAN RECOMMENDS REMOVE THE VALVE COVERS TO INSPECT. TECHNICIAN REMOVED THE VALVE COVERS TO FIND ALL ROCKERS IN PLACE AND THEY SEEM TO BE IN TOLERANCE. TECHNICIAN FURTHER PERFORMED DIAGNOSIS AND WAS ABLE TO TRACK DOWN CYLINDER #1 TO HAVE AN OPERATING, BUT INCORRECT SPARK PLUG, TECHNICIAN RECOMMENDS REPLACE #1 SPARK PLUG WITH PROPER TIP PLUG AND RE CHECK THE SYSTEM. TECHNICIAN REPLACED #1 PLUG AND THE CYLINDER #1 MISFIRE SEEMED TO CLEAR UP, BUT STILL HAS A RANDOM MULTIPLE MISFIRE. TECHNICIAN RECOMMENDS REPLACE THE REMAINING SPARK PLUGS AND PERFORM A TOP ENGINE CLEAN.	MYLES HOLYOAK	$209.78
Sub-total			$356.24
Hazardous Materials Disposal			$16.03
Shop Supplies			$19.59
Sub-total			$391.86
Tax ($6.85%)			$24.40
Total			$416.26

Payments

Total Payments To Date			$416.26
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap