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Start Date	Description	Technician	Amount
2012-09-10	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE TURBO IS NOT BUILDING BOOST, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE A CODE P0299 TURBO UNDER BOOST. TECHNICIAN DISCONNECTED THE EDGE CHIP TO ELIMINATE A POSSIBLE FAULT WITH THE PROGRAM, WITH NO CHANGE. TECHNICIAN PERFORMED ELECTRICAL DIAGNOSIS ON TURBO VANE POSITION SENSOR AND CONTROL SOLENOID TO FIND BOTH OPERATING AS DESIGNED. TECHNICIAN CHECKED VISUALLY THE TURBOCHARGER AND FOUND ALL HARD COMPONENTS TO BE OPERATING PROPERLY. TECHNICIAN BELIEVED TO HAVE A RESTRICTION OR A BOOST LEAK. TECHNICIAN PERFORMED FUEL SYSTEM DIAGNOSIS TO FIND ALL INJECTORS WITHIN SPECIFICATION, INJECTION PUMP TESTING GOOD, AND THE FUEL FILTER TO BE WITHIN SPEC. TECHNICIAN THAN PERFORMED A TEAR DOWN DIAGNOSIS OF THE INTERCOOLER AND CHARGE PIPES AND WAS ABLE TO FIND THE RIGHT SIDE CHARGE PIPE TO HAVE SLIGHTLY POPPED LOOSE. TECHNICIAN INSPECTED THE PIPE FOR DAMAGE AND FOUND IT TO BE IN PROPER ORDER. TECHNICIAN RE-INSTALLED PIPE AND TURBO SYSTEM IS NOW WORKING AS DESIGNED. TECHNICIAN RECOMMENDS KEEP AN EYE ON THE CHARGE PIPE, IF IT POPS OFF AGAIN TECHNICIAN RECOMMENDS REPLACE PIPE.	RUSSELL HUDSON	$176.76
Sub-total			$176.76
Hazardous Materials Disposal			$7.95
Shop Supplies			$9.72
Sub-total			$194.43
Tax ($6.85%)			$12.11
Total			$206.54

Payments

Total Payments To Date			$206.54
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap