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Start Date	Description	Technician	Amount
2012-10-03	AIR FILTER REPLACEMENT	LUKE HARRISON	$22.75
2012-09-11	CUSTOMER STATES THE ENGINE IS HAVING A HARD TIME STARTING AND RUNS REALLY ROUGH, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE TIMING BELT TO HAVE SKIPPED A COUPLE TEETH AND HAS THE INSIDE EDGE BADLY TORN UP. TECHNICIAN INSPECTED ALL COMPONENTS AND WAS UNABLE TO FIND THE CAUSE OF THE FAILURE. TECHNICIAN FOUND NO ENGINE DAMAGE TO HAVE OCCURRED AND RECOMMENDS WARRANTY OUT TIMING BELT KIT. SYSTEM IS NOW WORKING AS DESIGNED.	LUKE HARRISON	$585.12
Discount (100.00%)			-585.1220.00
2012-09-20	TECHNICIAN FOUND A TECHNICAL SERVICE BULLETING REGUARDING THE LIFTERS TO BE WEARING AND CONTRIBUTING TO THE SQUEALING NOISE. TECHNICIAN RECOMMENDS REPLACE SET AS PER BULLETIN AT THE SAME TIME OF REPAIRING VALVE COVER OIL LEAKS.	LUKE HARRISON	$464.76
2012-06-08	TECHNICIAN FOUND THERE TO BE A VERY BAD OIL LEAK, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE VALVE COVER GASKETS TO BE LEAKING BADLY AND RECOMMENDS REPLACE THOSE AND RE-CHECK FOR OTHER LIKELY OIL LEAKS.	LUKE HARRISON	$479.27
Sub-total			$966.78
Hazardous Materials Disposal			$43.51
Shop Supplies			$49.11
Sub-total			$1,059.40
Tax ($4.27%)			$66.22
Total			$1,125.62
Total Discount			$585.12

Payments

Total Payments To Date			$1,125.62
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap