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Start Date	Description	Technician	Amount
2012-09-20	BG - FLUSH - TRANSMISSION	PAUL HAWKINS	$173.98
Discount (10.00%)			-17.3980.00
2012-09-20	BG - OIL CHANGE - GOOD	PAUL HAWKINS	$36.30
Discount (10.00%)			-3.630.00
2012-09-17	COURTESY INSPECTION (FREE) PLEASE CHECK THE ENGINE MOUNTS.	PAUL HAWKINS	$0.00
2012-09-17	CUSTOMER STATES THE ENGINE DIED AND WOULD NOT RE-START. TECHNICIAN FOUND THE DRIVE BELT TO BE OFF, PLEASE INSPECT DRIVE BELT PULLEYS AND SYSTEM.	PAUL HAWKINS	$289.19
Discount (10.00%)			-28.91880.00
2012-09-17	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	PAUL HAWKINS	$35.00
2012-09-20	TECHNICIAN FOUND THE SERVICE ENGINE SOON LIGHT TO BE INOPERATIVE AND RECOMMENDS CHECK AND ADVISE. TECHNICIAN FOUND THE BULB TO BE MISSING AND INSTALLED NEW BULB, NOW WORKING AS DESIGNED.	PAUL HAWKINS	$20.82
Discount (10.00%)			-2.08240.00
2012-09-17	TOW VEHICLE.	RUSSELL HUDSON	$84.17
Discount (100.00%)			-84.170.00
Sub-total			$503.26
Hazardous Materials Disposal			$22.65
Shop Supplies			$27.68
Sub-total			$553.59
Tax ($531%)			$32.08
Total			$585.67
Total Discount			$136.20

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$585.67
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap