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Start Date	Description	Technician	Amount
2012-09-24	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-09-24	CUSTOMER STATES THE VEHICLE WAS TOWED IN FROM THE DEALERSHIP. CUSTOMER STATES THE DEALER DIAGNOSED THE ENGINE TO HAVE CRACKED PISTONS IN THE #3 AND #6 CYLINDERS AND IS RECOMMENDING A NEW ENGINE WITH NEW INJECTORS AND INJECTION PUMP. PLEASE CHECK AND ADVISE.	LUKE HARRISON	$202.77
2012-09-27	DIESEL - CHEVROLET/GMC DURAMAX POWER STEERING LINE REPLACEMENT.	MYLES HOLYOAK	$340.04
2012-09-26	DIESEL - DURAMAX FUEL FILTER REPLACMENT	MYLES HOLYOAK	$134.92
2012-09-27	TECH FOUND CODE FOR CYLINDER 7 GLOW PLUG CIRCUIT. TECH RECOMMENDS DIAGNOSIS FOR THIS CODE TO TURN OFF THE CHECK ENGINE LIGHT.	LUKE HARRISON	$138.22
2012-09-27	TECH FOUND CYLINDER #7 INJECTOR WITH EXCESSIVELY HIGH BALANCE RATES AND THE ENGINE WAS RUNNING VERY ROUGH AT LIGHT LOAD AND IDLE CONDITIONS. TECH CHECKED COMPRESSION AND FOUND COMPRESSION TO BE GOOD. TECH THEN TESTED INJECTOR AND FOUND THE INJECTOR TO BE FAULTY. TECH REPLACED INJECTOR AND RE-TESTED. NOW OPERATING AS DESIGNED. TECH ALSO NOTED THAT THERE IS A GLOW PLUG CIRCUIT CODE AND RECOMMENDS IT BE DIAGNOSED TO PREVENT THE CHECK ENGINE LIGHT FROM COMING ON.	MYLES HOLYOAK	$743.88
2012-09-27	TECH FOUND SERPENTINE BELT GETTING CRACKED AND RECOMMENDS REPLACING FOR PREVENTATIVE MAINTENANCE.	MYLES HOLYOAK	$174.84
2012-09-27	TECH NOTICED UPON TEST DRIVING THIS TRUCK THAT THERE IS A WHEEL BEARING NOISE THAT CAN BE HERD. TECH SHOOK FRONT END AND FOUND PASSENGER SIDE WHEEL BEARING SHAKES LOOSE AND TECH RECOMMENDS REPLACING.	MYLES HOLYOAK	$490.55
2012-09-26	TECHNICIAN FOUND MANY COMPONENTS TO BE DIS ASSEMBLED AND FOUND IT BEST TO RE-ASSEMBLE ENGINE AND START FROM SCRATCH ON THE DIAGNOSIS. TECHNICIAN RE-ASSEMBLED ENGINE AND CHECKED THE FUEL BEFORE STARTING TO FIND CONTAMINANTS IN THE FUEL. A HIGH VOLUME OF WATER WAS FOUND AND TECHNICIAN RECOMMENDS REMOVE THE TANK, DRAIN, CLEAN, AND REFILL WITH FRESH KNOWN CLEAN FUEL AND INSTALL KNOWN CLEANING AGENT CALLED RED-LINE.	MYLES HOLYOAK	$493.31
Sub-total			$2,718.52
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,815.89
Tax ($6.85%)			$186.22
Total			$3,002.10

Payments

Total Payments To Date			$3,002.10
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap