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Start Date	Description	Technician	Amount
2012-10-02	BG - OIL CHANGE - GOOD	PAUL HAWKINS	$36.30
2012-10-02	COURTESY INSPECTION (FREE)	PAUL HAWKINS	$0.00
2012-10-02	CUSTOMER STATES THE VEHICLE DIED WHILE DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS TO FIND THE ENGINE TO HAVE GOOD SPARK, FUEL INJECTION PULSE, FUEL PRESSURE, AND COMPRESSION. AFTER FURTHER INSPECTION TECHNICIAN FOUND THERE TO BE A HOLDING SCREW LOOSE ON THE IGNITION ROTOR CAUSING IGNITION TIMING TO BE OUT OF SPECIFICATION. TECHNICIAN RE-INSTALLED THE SCREW USING LOC-TITE AND ENGINE AND IGNITION SYSTEM IS NOW WORKING AS DESIGNED AT THIS TIME.	PAUL HAWKINS	$126.26
2012-10-02	DIAGNOSTIC TEST - OIL LEAK - TECHNICIAN FOUND THERE TO BE TRANSMISSION FLUID AND OIL LEAKING.	PAUL HAWKINS	$62.18
2012-10-03	OMNI ALL WEATHER TIRE. 175/65R14.	PAUL HAWKINS	$112.82
2012-10-03	TIRES - MOUNT AND BALANCE TWO TIRES.	PAUL HAWKINS	$32.80
2012-10-03	TIRES DISPOSAL FEE	PAUL HAWKINS	$12.00
2012-10-02	WIPER BLADE REPLACEMENT (2) STANDARD BLADES SAFEVIEW BLADE	PAUL HAWKINS	$19.98
Sub-total			$402.33
Hazardous Materials Disposal			$18.10
Shop Supplies			$22.13
Sub-total			$442.56
Tax ($6.85%)			$27.56
TIRE ENVIRONMENTAL FEE			$2.00
Total			$472.12

Payments

Total Payments To Date			$472.12
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap