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Start Date	Description	Technician	Amount
2012-10-05	AIR FILTER REPLACEMENT	LUKE HARRISON	$22.75
2012-10-02	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-10-02	CUSTOMER STATES THE CHECK ENGINE LIGHT HAS BEEN ON, AND THE SERVICE AIR RIDE LIGHT COMES ON INTERMITTENTLY. PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS AND FOUND THERE TO BE A CODE STORED IN THE STABILITY CONTROL SYSTEM AND TWO RICH CODES STORED IN THE PCM. TECHNICIAN FOUND A GM BULLETIN STATING THE PROBABLE POSSIBILITY OF THE STABILITY CONTROL LIGHT AND CODE BEING THROWN FALSELY DUE TO A GLITCH IN THE SYSTEM FROM THE ENGINE CODES STORED. TECHNICIAN PERFORMED A DIAGNOSIS AND FOUND FUEL TRIMS TO BE A LITTLE HIGH, BUT ALL SENSORS SEEM TO BE WITHIN PARAMATERS AT THIS TIME. TECHNICIAN FOUND THE AIR FILTER TO BE VERY DIRTY AND THE MASS AIR FLOW SENSOR TO BE SLIGHTLY OUT OF SPEC. TECHNICAIN IS RECOMMENDING REPLACE THE AIR FILTER, CLEAN THE MASS AIR FLOW SENSOR, CLEAR THE CODES AND SEND OUT TO SEE IF THE CODES RETURN.	LUKE HARRISON	$84.17
Sub-total			$106.92
Hazardous Materials Disposal			$4.81
Shop Supplies			$588
Sub-total			$117.61
Tax ($6.85%)			$7.32
Total			$124.93

Payments

Total Payments To Date			$124.93
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap