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Start Date	Description	Technician	Amount
2012-11-07	BATTERY ACDELCO STANDARD REPLACEMENT	LUKE HARRISON	$95.32
Discount			-25.320.00
2012-10-31	CUSTOMER STATES THE ENGINE RUNS REALLY ROUGH AND THE CHECK ENGINE LIGHT IS ON WITH MISFIRE CODES. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE #7 AND #8 MISFIRE CODES. TECHNICIAN PERFORMED DIAGNOSIS TO FIND COILS TO BE WORKING PROPERLY, SPARK PLUGS AND WIRES ARE IN PROPER WORKING ORDER, COMPRESSION IS WITHIN SPECIFICATION. TECHNICIAN FOUND A FUEL PRESSURE CONCERN, THE FUEL PRESSURE WAS REACHING REQUIRED RANGE, BUT WAS BLEEDING OFF IMMEDIATELY AFTER KEY WAS TURNED OFF. TECHNICIAN CHECKED AND FOUND PRESSURE BEING LOST PAST THE FUEL PRESSURE REGULATOR. TECHNICIAN REPLACED THE REGULATOR AND RE-CHECKED TO FIND THE MISFIRE PROBLEM SOLVED. ENGINE IS NOW RUNNING AS DESIGNED.	LUKE HARRISON	$263.43
Sub-total			$333.43
Hazardous Materials Disposal			$15.00
Shop Supplies			$18.34
Sub-total			$366.77
Total			$366.77
Total Discount			$25.32

Payments

Total Payments To Date			$366.77
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap