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Start Date	Description	Technician	Amount	Delete?	Decline?
2012-11-12	ALIGNMENT - FRONT END	LUKE HARRISON	$64.99	X	%
2012-11-12	CUSTOMER STATES THE POWER STEERING FLUID IS LEAKING, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE STEERING GEAR BOX TO BE LEAKING AND RECOMMENDS REPLACE.	LUKE HARRISON	$613.31	X	%
Sub-total			$678.30
Hazardous Materials Disposal			$20.35
Shop Supplies			$27.13
Sub-total			$725.78
Tax ($7.25%)			$49.18
Total			$774.96

KPI's

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KPI	Target	Actual	Gap