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Start Date	Description	Technician	Amount
2012-11-16	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2012-11-16	CUSTOMER STATES THE VEHICLE IS MISFIRING AND THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE.	LUKE HARRISON	$84.17
2012-11-16	TECHNICIAN PERFORMED DIAGNOSIS AND FOUND THERE TO BE AN INTERMITTENT PROBLEM IN THE INJECTOR HARNESS, TECHNICIAN ALSO BELIEVES THERE IS A POSSIBILITY OF A FAULTY INJECTOR #1. TECHNICIAN RECOMMENDS REPLACE THE HARNESS AND TRADE THE #1 INJECTOR WITH THE #2 INJECTOR TO TEST FOR A FAULT. TECHNICIAN INSTALLED NEW HARNESS AND RE-TESTED TO FIND NO CODES COMING BACK AND THE MISFIRE TO BE GONE. TECHNICIAN RECOMMENDS KEEP A CLOSE WATCH FOR THE NEXT FEW HUNDRED MILES AND IF THE LIGHT COMES BACK ON THERE WILL LIKELY BE AN INJECTOR IN NEED OF REPLACEMENT.	LUKE HARRISON	$254.51
Sub-total			$338.68
Hazardous Materials Disposal			$15.24
Shop Supplies			$18.63
Sub-total			$372.55
Tax ($6.85%)			$23.20
Total			$395.75

Payments

Total Payments To Date			$395.75
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap