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Start Date	Description	Technician	Amount
2012-11-28	COURTESY INSPECTION (FREE)	PAUL HAWKINS	$0.00
2012-11-28	CUSTOMER STATES THE VEHICLE IS EXPERIENCING A SERIOUS LACK OF POWER, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE CHECK ENGINE LIGHT ON WITH THREE CODES. FIRST CODE IS A P1259 V-TEC SYSTEM FAILURE. TECHNICIAN CHECKED THE OIL LEVEL AND FOUND IT TO BE ROUGHLY 10,000 MILES OVER DUE BY THE STICKER AND ABOUT 3 1/2 QUARTS LOW ON OIL. TECHNICIAN TOPPED OFF THE FLUID TO PROPER LEVEL AND RE-CHECKED AND DROVE. TECHNICIAN BELIEVES THE LACK OF POWER CONCERN IS TAKEN CARE OF BUT THERE ARE TWO CODES STILL REMAINING. P1166 AND P0134 BOTH FRONT OXYGEN SENSOR RELATED CODES. TECHNICIAN PERFORMED DIAGNOSIS ON CODES TO FIND THE FRONT OXYGEN SENSOR HEATER CIRCUIT TO BE OPEN AND RECOMMENDS REPLACE THE SENSOR.	PAUL HAWKINS	$103.31
Discount (5.00%)			-5.165250.00
Sub-total			$98.14
Hazardous Materials Disposal			$4.42
Shop Supplies			$540
Sub-total			$107.96
Tax ($6.51%)			$6.72
Total			$114.68
Total Discount			$517

Payments

Total Payments To Date			$114.68
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap