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Start Date	Description	Technician	Amount
2012-11-30	COURTESY INSPECTION (FREE) CUSTOMER STATES THE GLOVE BOX AND THE RIGHT REAR WINDOW MOTOR ARE INOPERATIVE, PLEASE CHECK AND ADVISE.	PAUL HAWKINS	$0.00
2012-12-14	CUSTOMER STATES THE DOOR WILL NOT OPEN ON THE RIGHT REAR, TECHNICIAN FOUND THE LATCH TO BE BROKEN AND DOOR WAS VERY DIFFICULT TO OPEN, PLEASE GAIN ACCESS TO LATCH AND OPEN DOOR.	PAUL HAWKINS	$84.17
2012-11-30	PLEASE REMOVE ALL DOOR PANELS AND REPLACE ALL WEARABLE PARTS, ANY BROKEN PARTS RELATED TO OPENING OR CLOSING. THE RIGHT REAR DOOR AND THE DRIVERS DOOR ARE ALREADY EXPERIENCING ISSUES. TECHNICIAN FOUND SEVERAL BROKEN CLIPS, AND THE LEFT FRONT DOOR HANDLE IS BROKEN. PLEASE REPAIR.	PAUL HAWKINS	$452.66
Sub-total			$536.83
Hazardous Materials Disposal			$24.16
Shop Supplies			$29.53
Sub-total			$590.52
Tax ($6.85%)			$36.77
Total			$627.29

Payments

Total Payments To Date			$627.29
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap