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Start Date	Description	Technician	Amount
2012-12-14	CUSTOMER STATES THE COOLING SYSTEM FILLED UP WITH SOME TYPE OF OIL. TECHNICIAN CHECKED AND FOUND THE ENGINE OIL LEVEL TO HAVE DROPPED FROM WHERE IT WAS SET LAST TIME IT LEFT. TECHNICIAN BELIEVES THE ENGINE OIL IS MIXING WITH THE COOLANT THROUGH EITHER A CRACK IN THE BLOCK OR POSSIBLE CRACK IN THE CYLINDER HEAD. TECHNICIAN RECOMMENDS REMOVE THE CYLINDER HEAD IN ORDER TO DIAGNOSE. MACHINE SHOP FOUND THE CYLINDER HEAD TO BE WARPED .005" AND STATES THAT IS ENOUGH TO CAUSE THE PROBLEM. TECHNICIAN RECOMMENDS COMPLETE MACHINING OF CYLINDER HEAD, AND REPLACE VALVE SEALS. AND RE-INSTALL HEAD. ONLY REPAIRS THAT WERE APPROVED AND COMPLETED BY ABSOLUTE AUTOMOTIVE WAS TEAR DOWN OF CYLINDER HEAD AND SENT HEAD TO MACHINE SHOP. CAR WAS TOWED OUT BY COUGAR AUTO SALES AND REPAIR WORK WAS COMPLETED BY THEM.	MYLES HOLYOAK	$322.03
Sub-total			$322.03
Total			$322.03

Payments

Total Payments To Date			$322.03
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap