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Start Date	Description	Technician	Amount
2013-01-18	BG - FLUSH - LONG LIFE COOLANT	PAUL HAWKINS	$109.95
2013-01-17	CUSTOMER STATES THE HEATER IS NOT BLOWING HOT ENOUGH, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE HEATER TEMPERATURE TO BE BLOWING AT A MAXIMUM OF 85 DEGREES. TECHNICIAN FOUND THE HEATER CORE TO BE PLUGGED AND THE COOLANT TO BE VERY CONTAMINATED. TECHNICIAN RECOMMENDS FLUSH ENTIRE COOLING SYSTEM AND TARGET FLUSH THE HEATER CORE.	PAUL HAWKINS	$97.16
Sub-total			$207.11
Hazardous Materials Disposal			$9.32
Shop Supplies			$11.39
Sub-total			$227.82
Tax ($6.85%)			$14.19
Total			$242.00

Payments

Total Payments To Date			$242.00
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap