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Start Date	Description	Technician	Amount
2013-01-25	ALIGNMENT - FRONT END	PAUL HAWKINS	$64.99
2013-01-25	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)	PAUL HAWKINS	$49.99
2013-01-25	COURTESY INSPECTION (FREE)	PAUL HAWKINS	$0.00
2013-01-25	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE ENGINE RUNS REALLY ROUGH WHEN COLD. ALSO LOW POWER LIGHT. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND SEVERAL LEAN CODES, RANDOM MISFIRE CODE, AND A MASS AIR FLOW CODE. TECHNICIAN WATER TESTED THE INTAKE AND FOUND THE MANIFOLD GASKET TO BE LEAKING. TECHNICIAN RECOMMENDS REMOVE THE INTAKE REPLACE GASKET WITH UPDATED GASKET, PERFORM KNOCK SENSOR UPDATE, AND INSPECT KNOCK SENSORS FOR DAMAGE. TECHNICIAN NOTED A CODE FOR THE THROTTLE POSITION AS WELL. TECHNICIAN RECOMMENDS CLEAN THE THROTTLE BODY WHILE THE INTAKE IS APART. TECHNICIAN COMPLETED THE REPAIR AND STATES THE KNOCK SENSORS ARE LOOKING AND TESTING GOOD AT THIS TIME, TECHNICIAN PROCEEDED WITH UPDATE.	PAUL HAWKINS	$467.59
2013-01-25	TECHNICIAN FOUND THE A/C BELT TO BE CRACKED AND RECOMMENDS REPLACE BOTH BELTS WHILE INTAKE IS OFF.	PAUL HAWKINS	$143.94
2013-01-25	TECHNICIAN FOUND THE TRANSMISSION COOLER LINES TO BE LEAKING AND RECOMMENDS REPLACE.	PAUL HAWKINS	$266.66
Sub-total			$993.16
Hazardous Materials Disposal			$44.69
Shop Supplies			$49.11
Sub-total			$1,086.96
Tax ($6.85%)			$68.03
Total			$1,154.99

Payments

Total Payments To Date			$1,154.99
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap