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Start Date	Description	Technician	Amount
2013-04-02	ALIGNMENT - FRONT END	Brian Warren	$64.99
2013-04-01	CUSTOMER STATES THE FRONT END IS LOOSE, AND IT FEELS LIKE IT'S IN FOUR WHEEL DRIVE WHEN TURNING. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THREE OUT OF THE FOUR FRONT BALL JOINTS TO BE LOOSE. TECHNICIAN ALSO FOUND THE FRONT AXLE U-JOINTS TO BE SIEZED. PLEASE REPLACE ALL FOUR BALL JOINTS AND BOTH AXLE U-JOINTS.	Brian Warren	$1,227.47
Sub-total			$1,292.46
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,389.83
Tax ($6.85%)			$88.53
Total			$1,478.36

Payments

Total Payments To Date			$1,478.36
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap