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Start Date	Description	Technician	Amount
2013-04-05	DIAG. LEVEL 1 ELECTRICAL DIAGNOSTIC WORKSHEET. CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A CODE P0673, AND PERFORMED A DIAGNOSIS ON THE CODE. TECHNICIAN FOUND THERE TO BE A FEW OF THE GLOW PLUGS TO BE SLIGHTLY OUT OF SPECIFICATION, BUT #3 PLUG TO BE COMPLETELY OPEN. TECHNICIAN RECOMMENDS REPLACE THE GLOW PLUG IN ORDER TO CONTINUE DIAGNOSIS OF SYSTEM. UPON FINAL INSPECTION TECHNICIAN VERIFIED INITIAL CODE TO BE REPAIRED AND THE #3 GLOW IS NOW FUNCTIONING AS IT SHOULD. TECHNICIAN FOUND AN INTERMITTENT SOFT CODE OF U0106 GLOW PLUG CONTROL MODULE. TECHNICIAN RECOMMENDS KEEP AN EYE ON THE SYSTEM AND IF THIS CODE RETURNS IT MAY NEED A GLOW PLUG MODULE.	Brian Warren	$177.26
Sub-total			$177.26
Hazardous Materials Disposal			$7.98
Shop Supplies			$9.75
Sub-total			$194.99
Tax ($6.85%)			$12.14
Total			$207.13

Payments

Total Payments To Date			$207.13
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap