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Start Date	Description	Technician	Amount	Delete?	Decline?
2013-04-05	COURTESY INSPECTION (FREE)		$0.00	X	%
2012-11-20	EMISSIONS TEST FAILED DUE TO TRANSMISSION RELATED CHECK ENGINE LIGHT CODES. RECOMMENDS DIAGNOSE CODES.	PAUL HAWKINS	$84.17	X	%
2012-11-20	LIGHT BULB REPLACEMENT (1) CENTER BRAKE LIGHT OUT.	PAUL HAWKINS	$11.50	X	%
2012-11-20	TECHNICIAN FOUND THE FRONT ENGINE MOUNT TO BE BROKEN AND RECOMMENDS REPLACE IN ORDER TO PASS SAFETY INSPECTION.	PAUL HAWKINS	$478.39	X	%
2012-11-20	TECHNICIAN FOUND THE RIGHT SIDE FRONT WHEEL BEARING TO BE VERY LOOSE AND RECOMMENDS REPLACE IN ORDER TO PASS SAFETY INSPECTION.	PAUL HAWKINS	$271.64	X	%
2012-11-20	TECHNICIAN STATES THE PARKING BRAKE IS NOT HOLDING WELL AND RECOMMENDS REMOVE TO INSPECT, CLEAN, AND ADJUST.	PAUL HAWKINS	$84.17	X	%
Sub-total			$929.87
Hazardous Materials Disposal			$27.90
Shop Supplies			$37.19
Sub-total			$994.96
Tax ($7.25%)			$67.42
Total			$1,062.37

KPI's

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KPI	Target	Actual	Gap