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Start Date	Description	Technician	Amount
2013-04-18	ALIGNMENT - FRONT END. THIS VEHICLE USES UPPER BALL JOINT ADJUSTMENT CUPS. IF CAMBER/CASTER IS OUT OF SPECIFICATION THERE WILL REQUIRE ADDITIONAL LABOR TO CORRECTLY ALIGN.	PAUL HAWKINS	$64.99
2013-04-18	COURTESY INSPECTION (FREE) CUSTOMER STATES THERE WAS A TIRE BLOW OUT ON THE FRONT END. PLEASE CHECK FOR ANY DAMAGE, LOOSE COMPONENTS AND POSSIBLE UPDATES TO TIGHTEN THE STEERING. TECHNICIAN FOUND THE RIGHT SIDE TIRE TO BE VERY WORN AND THE LEFT SIDE TIRE TO BE BRAND NEW. TECHNICIAN RECOMMENDS FIRST REPLACE THE RIGHT SIDE TIRE SO BOTH FRONT TIRES ARE MATCHING IN SIZE. ALL FRONT END AND STEERING COMPONENTS ARE TIGHT AT THIS TIME.	LUKE HARRISON	$0.00
2012-11-29	TECHNICIAN FOUND THE POWER STEERING GEAR TO BE LEAKING AND RECOMMENDS REPLACE.	PAUL HAWKINS	$559.95
Sub-total			$624.94
Hazardous Materials Disposal			$28.12
Shop Supplies			$34.37
Sub-total			$687.43
Tax ($6.85%)			$42.81
Total			$730.24

Payments

Total Payments To Date			$730.24
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap