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Start Date	Description	Technician	Amount
2013-05-28	COURTESY INSPECTION (FREE) TECHNICIAN STATES THERE APPEARS TO BE A SMALL CRACK IN THE EXHAUST MANIFOLD, PRICE FOR REPAIR UPON REQUEST.	PAUL HAWKINS	$0.00
2013-05-28	CUSTOMER STATES THE ENGINE HAS A LACK OF POWER, PLEASE CHECK AND ADVISE. CUSTOMER ALSO STATES THERE IS A CLUNKING NOISE WHILE DRIVING, AND A SEPARATE NOISE MORE LIKE A VIBRATION OR A RATTLE. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A SUSPECTED PROBLEM WITH THE TDC SENSOR. TECHNICIAN REQUIRES REMOVE THE TIMING COVER TO GAIN ACCESS TO THE TIMING BELT TO VERIFY TIMING IS ON, IF TIMING IS SET TECHNICIAN RECOMMENDS REPLACE THE SENSOR AND RE-CHECK. UPON REMOVAL OF THE TIMING COVER TECHNICIAN FOUND THE TIMING TO BE TWO TEETH OFF. TECHNICIAN RECOMMENDS REPLACE THE TIMING BELT AND SET TIMING CORRECTLY. TECHNICIAN ALSO RECOMMENDS REPLACE THE SENSOR.	PAUL HAWKINS	$744.69
2013-05-29	TECHNICIAN FOUND THE FRONT SWAY BAR BUSHINGS TO BE VERY WORN AND CAUSING A LOUD POPPING NOISE, TECHNICIAN RECOMMENDS REPLACE AND RE-CHECK.	PAUL HAWKINS	$58.31
2013-06-07	UPON PERFORMING REPAIRS ON VEHICLE, TECHNICIAN FOUND THERE TO BE TWO STRIPPED LUG STUDS. TECHNICIAN WAS UNABLE TO REMOVE THEM WITHOUT BREAKING ON THE LEFT FRONT WHEEL. TECHNICIAN REQUIRES REPLACE BOTH STUDS.	Brian Warren	$90.13
Sub-total			$893.12
Hazardous Materials Disposal			$40.19
Shop Supplies			$49.11
Sub-total			$982.42
Tax ($6.85%)			$61.18
Total			$1,043.60

Payments

Total Payments To Date			$1,043.60
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap