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Start Date	Description	Technician	Amount
2013-08-14	AIR FILTER REPLACEMENT	PAUL HAWKINS	$22.75
2013-01-08	BG - FLUSH - TRANSMISSION	PAUL HAWKINS	$173.98
2013-08-13	BG - OIL CHANGE - BETTER (INCLUDES SYNTHETIC ADDITIVE)	PAUL HAWKINS	$49.99
2013-08-13	COURTESY INSPECTION (FREE)	PAUL HAWKINS	$0.00
2013-08-13	CUSTOMER STATES THE ENGINE IS OVERHEATING, PLEASE CHECK AND ADVISE. THE TRANSMISSION IS SHIFTING ERRATIC, THE FUEL GAUGE IS ERRATIC, AND THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE.	PAUL HAWKINS	$89.17
2013-08-15	TECHNICIAN STRONGLY RECOMMENDS REPLACE THE HEATER HOSE COMING FROM THE INTAKE MANIFOLD.	PAUL HAWKINS	$66.80
Sub-total			$402.69
Hazardous Materials Disposal			$18.12
Shop Supplies			$22.15
Sub-total			$442.96
Tax ($6.85%)			$27.58
Total			$470.54

Payments

Total Payments To Date			$470.54
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap