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Start Date	Description	Technician	Amount
2013-08-20	COURTESY INSPECTION (FREE)	JACOB KAUFFMAN	$0.00
2013-08-20	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE VEHICLE IS EXPERIENCING A LACK OF POWER, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A CODE P0300 AFTER FURTHER INSPECTION TECHNICIAN FOUND THERE TO BE A STRONG MISFIRE ON CYLINDER #4 AS A RESULT OF A BAD IGNITION WIRE. TECHNICIAN REPLACED WIRE WITH A KNOWN GOOD USED PART. THIS FIXED THE NUMBER FOUR MISFIRE. TECHNICIAN RE-CHECKED AND FOUND THERE TO BE EXCESSIVE VACUUM IN THE CRANKCASE. TECHNICIAN BELIEVES THIS TO BE A RESULT OF A FAULTY UPPER INTAKE AND RECOMMENDS REPLACE.	LUKE HARRISON	$89.17
Sub-total			$89.17
Hazardous Materials Disposal			$4.01
Shop Supplies			$4.90
Sub-total			$98.08
Tax ($6.85%)			$6.11
Total			$104.19

Payments

Total Payments To Date			$104.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap